Personal Stylist Retail Training Course
“You can achieve anything you want if you help enough people
get what they want…”
Are there potential customers leaving your store without making a purchase?
When you work in the fashion retail industry you are selling more than just fashion. It is not just about understanding your clients needs, but being able to quickly identify their lifestyle, buying preference and most importantly what will suit their unique shape. If you sell fashion, you need to know your staff are 100% qualified to know what every fashion stylist knows when it comes to style and shape.
Do you want to see a lift in your ATV?
At Style ME we believe the most important skill that any stylist has, is being able to quickly identify their clients body shape and understanding what clothes will suit them. With this information in hand, shopping is made effortless as every item selected suits their shape and we are able to help them build a capsule wardrobe without wasting any time. This is why our average spend per client in any store is never less than £500. Wouldn’t you like your staff to achieve the same ATV results?
Why not offer your customers a true value added service?
When our stylists are in store talking to their clients about their body shape, time and time again they are approached by YOUR customer asking for some ‘quick advice’ to confirm if what they are trying on is right for them! This says to us that customers WANT this value added service but its just not available at a customer service level. Just imagine your staff being able to talk a whole new language to your customers, advising them on the characteristics of their body shape, and then selecting pieces from your range that are perfect for them! That is how you gain customer loyalty and increase your ATV!
Let Style ME Training motivate and train your staff to expertly
sell your product range in a professional, confident
and effortless manner…
Introducing ‘Silhouette Styling’ an innovative staff training course designed specifically for Fashion Retail:
- How to identify the 6 key body silhouettes.
- How to dress each silhouette using Retailers product.
- A mini style consultation for all delegates.
- Expert knowledge on current trends; who can wear them, and how to wear them.
- The language that Personal Stylists use to build trust with the customer.
- Maximising the fitting room conversion rates by teaching link selling techniques to build the customer a Capsule Wardrobe.
- How to close the sale without appearing pushy or fake.
We wanted to train our sales force on the principles of Personal styling and on completing the first roll-out we saw a lift of 23% on our ATV in our LFL sales in flagship London stores.T Brown, REISS
Thank you Nisha and Mary Ann for giving us a +33% lift on our ladies department ATV post training. We are now ready to look at our men’s sales force and deliver your silhouette training to increase productivity in this area.
We wanted to launch a Personal Shopping store in our flagship store in Shuwaikh and called upon the expertise of Style ME to help train a handful of sales force to understand styling techniques. Our staff found the training both informative and engaging and most importantly we saw that there was a real demand for this knowledge here in Kuwait. I found Style ME to be both professional and extremely understanding to our business needs.
We were recommended Style ME when first setting up Harvey Nichols in the Middle East. We were looking for training that was a little bit more sophisticated considering our clientele and product range and this was captured by the Style ME team who came up with great styling sessions for our sales team.
We called upon Style ME Training to deliver their styling courses to our flagship stores as we saw a real need to offer our more discerning client fashion advice and support to get the best out of shopping in DP. We started with one location and immediately saw an improvement in our ATV and the staff all gave feedback that it was a great training session. We subsequently rolled out the training across other stores and introduced Style ME to other Arcadia brands.